AAA U-Lock-It Self Storage FAQ

What are your office hours?

If you need to reach one of our facilities by phone, we have a call center answering your calls 24 hours a day, so it’s easy to reach us. Additionally, our onsite offices at our facilities are open from 8:30am-5:30pm, Monday through Friday. Our 1417 Cardenas Rd SE location’s office hours are by appointment - just give us a call and we’ll set up a time to meet that’s convenient for you!

What are your access hours?

At each of our facilities, you can access your unit from 7:00 am until 7:00 pm, any day of the week.

Do you offer storage options for students?

We sure do! With the University of New Mexico right here in Albuquerque, we understand students’ needs for storage during summer and winter break, and we have units perfectly suited for a student’s budget.

What’s drive-up access?

Drive-up access is a feature that makes your storage experience more convenient for you. It allows you to pull your vehicle right up to the door of your unit to load and unload your belongings. You won’t have to carry your heavy or cumbersome items very far!

When and where do I need to pay my bill?

You can pay your rent at our facilities during our office hours, but we like to make it easier for you. We have online bill pay, so you can pay whenever and from wherever you are!

Are your facilities safe?

Absolutely! Security is very important to us. That’s why all of our facilities are fenced and feature a security gate. Additionally, our resident managers live on our properties to keep a watch over our facilities, giving each of our facilities an extra layer of protection.

How do I get started?

Getting started is easy! You can conveniently reserve your storage unit from our website, or use our handy form to contact us. Additionally, you can give us a call or stop by one of our facilities. We’re eager to get you set up with a unit that’s perfect for you!

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